(ONLY APPLICABLE IN USA)
SKY hereby warrants all parts of your new SKY Electric Vehicles, which was purchased from SKY or an authorized SKY dealer and which is normally operated in the USA, subject to the exclusions described below.
1. WARRANTY:
The warranty period begins on the date the SKY Electric Vehicles is purchased by the consumer. The warranty coverage and periods are as follows:
BASIC COVERAGE:
• The basic warranty coverage period is 24 months or 2000 miles, whichever comes first.
• This warranty covers any repairs needed to correct defects in material or workmanship of all parts and components of your new SKY Electric Vehicles except for those excluded below (or if the part is covered by one of the separate coverage’s described below, that specific coverage applies instead of the basic coverage).
FRAME COVERAGE:
• The frame warranty coverage period is life time.
• This warranty covers any repairs needed to correct defects in material or workmanship in the frame of your new SKY Electric Vehicles, except for those excluded below.
ORIGINAL EQUIPMENT BATTERY COVERAGE.
• The original equipment battery warranty coverage:
Lithium: 96-month (36 month full coverage, 60 month prorated) or 2000 cycles recorded by Battery management system, whichever comes first, with minimum 80% retention of Battery capacity over the warranty period.
Note: replacement batteries are covered under the SKY Parts & Accessories Limited Warranty.
• This warranty covers any repairs needed to correct defects in material or workmanship of the original equipment battery installed in your SKY Electric Vehicles, except for those excluded below.
During the warranty periods described above, SKY will, free of charge, repair or replace, at SKY’s exclusive option, any part determined by SKY to be defective - subject to the restrictions and exclusions contained in this warranty document. If SKY elects to repair or replace a defective part, SKY may at its discretion provide a factory reconditioned part or a new part from an alternate supplier. All parts used in repairs under this warranty will themselves be warranted for the remainder of the applicable warranty period counting from the first delivery of the SKY Electric Vehicles. All parts replaced under this warranty immediately become the property of SKY Electric Vehicles.
2. GENERAL EXCLUSIONS:
Excluded from this warranty shall be any failures caused by:
(a) Modifications, alterations or changes that affect the SKY Electric Vehicles’ weight distribution, stability, performance, condition or operation or which alter the output of the car’s battery charger.
(b) Installation of any parts or accessories that are not SKY original equipment or are not approved by SKY in advance of installation.
(c) Damages resulting from an accident or collision.
(d) Abuse or neglect of the car or any included or related component, or use that is contrary to the uses, precautions and specifications set forth in the User’s Manual.
(e) Failure to carry out routines and maintenance as set forth in the User’s Manual, including but not limited to charging schedules, periodic maintaining, failure to tighten battery hold downs and terminals, proper tire inflation and checking for loose battery cables.
(f) Damage due to improper storage or transportation.
(g) Acts of nature, wars or terrorism, or other such events that are unrelated to the manufacturing or maintenance of the car.
Additionally, this warranty does not cover the repair of any SKY Electric Vehicles or any part of a golf car on which the battery, odometer, motor controller/Inverter or on-board control unit has been altered, repaired or replaced, and the actual mileage or ampere hours of the battery cannot be correctly and readily determined.
3. SPECIFIC ITEM EXCLUSIONS:
In no event will this warranty cover any of the following:
(a) Adjustments or repairs made due to normal wear and tear after the first 180 days of the warranty period.
(b) Routine maintenance items set forth in the User’s Manual.
(c) Cosmetic deterioration due to exposure or normal wear and tear.
(d) Electrical components that are susceptible to fluctuations in current and voltage.
(e) Tires.
(f) Costs incurred by you in connection with the transportation of the car to a SKY dealer or distributor.
(g) Loss of vehicle use, lost time, inconvenience.
4. WARRANTY TERMINATION:
If SKY, in good faith and after reasonable investigation, determines that the information submitted in connection with a claim under this warranty is false or intentionally misleading, this warranty shall immediately terminate and all pending repairs or replacements hereunder shall be at your sole cost and expense.
5. CUSTOMER RESPONSIBILITIES:
In order to receive the benefits of this warranty, you must:
(a) All new golf carts must be registered with SKY Electric Vehicles to activate their warranty. You must complete and submit the registration form through SKY Service Center website (skyservicecenters.com) within 14 days of purchase to ensure warranty coverage. Failure to submit the registration may void the warranty.
(b) Provide proof of purchase of the SKY Electric Vehicles either by
(i) completing the warranty registration form at the time of purchase or (ii) providing a copy of the original sales invoice;
(c) Provide notice of any warranty claim directly to SKY within 14 days after discovery of the defect giving rise to such claim; and
(d) Promptly present the golf car for repair, during regular business hours, at the SKY dealer or distributor appointed by SKY.
6. TRANSFERABILITY:
To transfer any remaining warranty from the original purchaser to any subsequent purchaser, the subsequent purchaser must present the SKY Golf car for inspection and warranty registration at an authorized SKY dealer or distributor appointed by SKY within 10 days after the transfer of ownership. The authorized SKY dealer or distributor may charge a reasonable administration/registration fee.
7. WARRANTY CLAIM:
With meticulous approach to significantly increase the likelihood of a smooth and favorable resolution,to make a warranty claim, the customer can submit warranty claims through SKY Service Center website (skyservicecenters.com) or contact SKY Electric Vehicles at 888-777-0089.
8. DISCLAIMER, LEGAL RIGHTS:
SKY makes this warranty in lieu of all other warranties, expressed or implied. All implied warranties, including those for merchantability and fitness for a particular purpose WHICH EXCEED T HE DURATION OF THIS WRITTEN WARRANTY are hereby expressly disclaimed by SKY and excluded from the scope of this warranty. SKY further disclaims and excludes from this warranty all liability for incidental, consequential, REMOTE AND SPECIAL damages, including but not limited to damages for loss of use, to the maximum extent permitted by applicable law. Some countries do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights which vary from country to country.
NOTE: All specifications are subject to change without notice.
SKY SERVICE CENTER LLC
skyservicecenters.com
888-777-0089
We love our customers, so feel free to visit during normal business hours.
Bentonville, Arkansas 72712, United States
Open today | 09:00 am – 05:00 pm |